Shipping Policy

No Cancellations Will Be Allowed After 24 Hours Of Order Placement


Only $9 Flat Rate Shipping, any size order in the Continental U.S.A.

Shipping Times
Shipping Method Delivery Time
UPS Ground ($9) 4-7 business days*
UPS Next Day Air ($49.00) 1 business day*
UPS 2nd Day Air ($39.00) 2 business days*
UPS 3 Day Select ($29.00) 3 business days*
*Plus product availability


  • These delivery options apply to transit time only.  Standard manufacturer lead times still apply and will affect the arrival time of your order. 

  • The above prices quoted are per manufacturer, each additional manufacturer will incur a separate shipping charge.

  • Larger orders that require shipment via common carrier or freight only qualify for curbside delivery. Lift gate service available for additional fee.

ShippiAll orders ship UPS.

  • Expedited Shipping Available upon request at customers expense.
  • UPS will not ship any order to a PO Box .
  • All orders shipping to Hawaii, Alaska or Puerto Rico will incur an additional $30.00 shipping and handling fee. Please add 3-5 days to projected delivery time.
  • All International Shipments (excluding Canada) are shipped Via UPS Global. We will email you with the actual shipping amount for your approval prior to processing your order.
    We do not accept credit cards issued outside the United States because we are unable to verify the information. Orders with this information will be flagged and put on hold. You will receive a separate email with the additional shipping charges and instructions on where to send payment. Payment must be sent in the form of an international money order or bank check.
  • All Non Lighting and Tile shipments to Canada are sent via UPS Surface and will incur an additional $49.00 shipping and handling fee. Please add 3-5 days to projected delivery time. Your purchase may be subject to additional duties and charges collected by UPS on behalf of your country at the time of delivery. Coastal Windows & Doors is not responsible for collection or reimbursement of any of these charges.

Missing or Damaged Merchandise

All orders are inspected prior to shipment. If a product is received damaged or missing, please contact us in writing (E-mail or Fax ) within 48 hours. We will replace all missing or damaged merchandise immediately.

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